Electrify Servers command center is home to over ten technical support staff ready to help 24/7/365. Support is available via online ticketing system, live chat, e-mail, our FAQs, and through customer support forums forums. Below are our most popular customer support methods.
CUSTOMER FORUM
Come check out our brand new Community Forums and interact with other real Electrify Servers members. Our forums are not in place for official support, but can be a great source of information and a fun way to learn about our services and to discuss the world of gaming that surrounds them.
SEND EMAIL
One of the more simpler ways of contacting us for support, but it is still efficient. Here at Electrify Servers we regularly check our e-mails to provide any support questions you may have.
This method is most useful for users who do not have the time to add a support ticket, or do not have their login information.
SEARCH FAQS
Many tutorials are provided in this section, from mods to setting up your server something specific. We have it all over here!
Need support fast? Submit a ticket! This is the first thing you need to do when you have problems with anything. Server, network downtime, or any other case. Most cases are responded to within fifteen minutes, and resolved shortly thereafter.
